Our Company focuses completely on our Business Consultant and Affiliate Consumer satisfaction. In case of any dissatisfaction, manufacturing or packaging defect, they have the right to return/exchange the product.

Following products shall not be eligible for return or replacement:- Damages occurred due to misuse of product Products with missing tags and invoice Incidental damage due to malfunctioning of product Products with tampered or missing serial/UPC numbers Any damage/defect which are not covered under the manufacturer's warranty If garments are used, altered, washed, soiled or damaged in any way
Exchange:
Your order will be exchanged for a new identical product of a different size or color in the case of garments. Your product will be eligible for exchange if deficiency reported within 24 hours of receipt of product.

Return
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. The Business Consultant or Affiliate Consumer must return the products to the Company from whom they had purchased the same, within 7 days, and same (7 days in case of disagreements) from the date of purchase. They have to provide a reason and return the said products. In case the Business Consultant or Affiliate Consumer returns the product, it is our obligation to satisfy the Business Consultant or affiliate Consumer need for money refund or replacements of products.

The Company will accept the return if the Business Consultant or Affiliate Consumer does not want the same products, the Company will credit the refund amount in the user account(e-wallet) of respective Business Consultant or Affiliate Consumer, which can be used by same person for purchasing products of their choice or the user can request for refund to the original method of payment.

At the time of request for return, the following documents need to be provided:

Return request with genuine reason for return
Pictures of product and packaging
Copy of Invoice
Cancellation Policy
In case of dissatisfaction or some other reasons customer feels like cancelling the order placed then they have full liberty to cancel their product order. Our Policy for the cancellation and refund will be as follows:

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.

In case your cancellation is approved, the Company will transfer the 100% entire refund amount in the Business Consultant or Affiliate Consumer (e-wallet) account of respectively which can be used by the user for purchasing products of their choice or the user can request for refund to the original method of payment.

In case of return of products, the Company will transfer the refund amount (after deducting cost of return shipping and other charges for refund) in the user account of respective user, which can be used by the Business Consultant or Affiliate Consumer for purchasing products of their choice or the user can request for refund to the original method of payment.

Non-Receiving of the Refunds:
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company or bank physical branch. it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, Please contact us at info.aherbalelixirint.com or customer care no:+2349054333868

Shipping
In case of manufacturing defect or delivered product is different from order product, we will exchange the product without charging return shipping cost. In case of return, you will be responsible for paying for return shipping costs. On approval, your refund will be credited after deducting cost of return shipping and other charges for refund.